Essential Services, Essential Team

Jul 28, 2026


Scott Richardson
Energy Division Manager 


PROPANE IS AN ESSENTIAL PART of the energy division at Key Cooperative. In fact, we’ve been delivering propane to customers for over 50 years!

Propane is also essential for our customers’ farms, homes and businesses. We know our customers must have access to propane for hot water, cooking, heating their homes and drying grain. These important functions couldn’t happen without the tireless service of our propane drivers.

Key Cooperative currently employs eight full-time drivers who provide delivery services to over 5,000 customer tanks. These drivers work all summer long to fill and inspect gas systems, ensuring that our customers are safe and ready for the coming grain harvest, and that they are going into winter with a full tank to heat their homes. Our drivers will run all hours of the day, plus nights and weekends—anything harvest demands. Then they continue through the long, cold days of winter.

On average, our eight delivery drivers will work over 6,000 hours this next winter, make over 12,000 stops and drive over 86,000 miles to take care of customers. Some days, they must face challenging subzero temperatures, hazardous road conditions and the limits of their equipment as they make sure everyone has the propane they need for their families. To say our drivers are committed to being your essential business partner is an understatement. They have over 100 years of combined experience in delivery, training, certification and industry knowledge. We couldn’t do it without them!

At Key Cooperative, we pride ourselves on our ability to provide quality propane service to our customers. I’m grateful to have the opportunity to highlight these efforts in this month’s newsletter and announce a new feature. Our summer-fill propane delivery program is adding an additional savings option, where customers can receive a $0.05 discount per gallon when they pay for their propane within 10 days of delivery.

Drivers will leave a delivery ticket with the optional discount printed at the bottom and the due date for the discount to be paid. Payment can be made over the phone, dropped off at your nearest Key location or submitted online through Key Connect. Invoices will be available in Key Connect within a day or two of delivery. Accounts must be in good standing to receive the discount.

Our drivers have already started summer-filling propane tanks and will continue through the end of August. Key offers fixed-price winter contracts with no deposit required, discounted prepaid winter contracts and an annual budget billing program, with level monthly payments to help propane customers manage their heating needs. If you’re not currently a Key propane customer, please reach out to one of our Energy Customer Service Representatives at 800-469-1040 to find out which service best aligns with your needs.

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